Terms of Service

Last updated: August 9, 2026

These Terms of Service ("Terms") govern your use of the website and online tools of Pendleton Heating & Cooling, LLC ("Pendleton," "we," "us," or "our"). By accessing or using this website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the site.

1. Who May Use the Site

You must be at least 18 years old and able to enter into a contract to use this website. You agree to provide accurate, current, and complete information when you contact us or request an estimate.

2. Estimates Are Not a Final Quote

Our Instant Estimate tool and any pricing shown on this website are good-faith ballpark figures for planning only. They are not a binding quote, offer, or contract. Final pricing depends on an in-home assessment of your home, equipment, ductwork, and site conditions, and is confirmed in a written proposal. Prices, packages, and product availability may change at any time.

3. Our Services

Heating, cooling, installation, and repair work we perform is governed by the separate written estimate, proposal, invoice, and any manufacturer or workmanship warranty we provide for that job. Nothing in these website Terms limits or replaces those service agreements or any warranty or consumer-protection rights you have under Colorado law.

4. Intellectual Property

The content on this website — including text, graphics, logos, and design — is owned by Pendleton or its licensors and is protected by law. You may view and print pages for your own personal, non-commercial use. You may not copy, reproduce, republish, sell, or create derivative works from our content without our written permission.

5. Acceptable Use

You agree to use this website only for lawful purposes. You will not attempt to disrupt or gain unauthorized access to the site, submit false information, upload harmful code, or use the site in any way that infringes the rights of others or violates applicable law.

6. Third-Party Links & Services

This site may link to or embed third-party services (for example, forms, scheduling, or maps). We are not responsible for the content, practices, or availability of those third-party services, and your use of them is governed by their own terms and privacy policies.

7. Disclaimer

This website and its tools are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, regarding the website itself — including accuracy, uninterrupted availability, or freedom from errors or viruses. This disclaimer applies to the website and online tools only and does not affect any warranty we provide on installation or service work.

8. Limitation of Liability

To the fullest extent permitted by law, Pendleton will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of, or inability to use, this website or its online tools. This section does not limit liability that cannot be limited under applicable law, and does not apply to our performance of contracted service work, which is governed by your written agreement with us.

9. Indemnification

You agree to indemnify and hold harmless Pendleton and its team from any claims, losses, or expenses arising out of your misuse of this website or your violation of these Terms or the rights of any third party.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. Before filing any claim, you agree to first contact us so we can try to resolve the matter informally. Any dispute that cannot be resolved will be handled in the state or federal courts located in El Paso County, Colorado, or in small claims court where eligible.

11. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted, and the "Last updated" date above will reflect the most recent version. Your continued use of the website means you accept the updated Terms.

12. Contact Us

Pendleton Heating & Cooling, LLC
Colorado Springs, CO 80922
Phone: 719-219-2190
Email: info@pendletonheating.com